Responsibilities
Identify and remedy defects within the production process
Recommend, implement and monitor preventative and corrective actions to ensure that quality assurance standards are achieved
Compile and analyze statistical data
Ensure that user expectations are met during the testing process
Draft quality assurance policies and procedures
Investigate customer complaints and product issues
Requirements and skills
Proven work experience as a Quality Analyst or similar role
Experience in quality inspection, auditing and testing
Excellent communication skills, both written and verbal
Strong computer skills and knowledge of QA databases and applications
Strong analytical and problem-solving skills
Meticulous attention to detail
Relevant training and/or certifications as a Quality Analyst